Roz Fairburn

Roz Fairburn is currently a Client Success Manager at Audiens, a technology company that has online software which supports digital marketers in understanding their customers to make meaningful and relevant marketing messages. Roz has been in their current role since April 2020, and their responsibilities include connecting with and understanding customers' challenges alongside developing a community of marketers that have detailed insights and understanding of their customers to create better experiences and engagement with their customers.

Prior to joining Audiens, Roz was a Business Development Manager at Superior Surfaces, where they grew sales by 500% over six years by networking and building productive long-term relationships. Roz also implemented IT systems to enhance customer experience, productivity and strategic decision making, and they worked with the MD and team to create and then implement a consistent marketing strategy.

Roz Fairburn's educational career includes certification from LinkedIn in Customer Experience: Service Blueprinting, certification from IAB in Fundamentals of Digital Marketing, certification from LinkedIn in Growing Your Small Business with LinkedIn, and certification from LinkedIn in Marketing for Small Business.

Roz Fairburn reports to Marcin Zaba, Marketing. They work with Eugenia Agell-Bernad - Growth Marketing Specialist, Alex Quaye - Growth Lead, and Rob Wagstaff - Content Lead.