Rahul G. is a seasoned professional with extensive experience in product management and customer success across notable companies. Currently serving as the Director of Product Management for Customer Success at Autodesk since August 2022, Rahul has played a pivotal role in developing the Autodesk Assistant, a generative AI chatbot, along with various customer support and coaching platforms. Prior to Autodesk, Rahul held the position of Head of Product for Channel & Partners Support at Atlassian, focusing on enhancing self-service support for advocates and partners. At LinkedIn, Rahul was a Senior Group Product Manager, concentrating on customer service ecosystems and efficiency-driven automations. Other experiences include a managerial role at EY, overseeing product teams in contract management for B2B SaaS, and serving as a Product Owner at Cognizant, specializing in insurance contract management. Rahul holds an MBA in Actuarial Science from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor of Technology from The ICFAI University, Dehradun.
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