Aniello Forlini

Aniello Forlini is a Senior Manager at Automattic leading a team of customer support team leads for WordPress.com. Prior to this role, Aniello worked at PDVSA Petroleos de Venezuela S.A. as a Workflow Support Analyst and Web Developer, reducing non-productive working hours and providing software support for engineers. Aniello also has experience as a Project Engineer, IT Facilitator, and IT Desktop Support at various companies. Aniello holds a Bachelor of Engineering in Computer Science and has completed a course in Teaching English as a Foreign Language at The University of the West Indies, Mona.