Jean Desgagnés

Jean Desgagnés is a seasoned professional with extensive experience in technology management and business analysis, currently serving as Team Lead at Autorité des marchés financiers in Québec since June 2009. Jean's expertise encompasses managing teams that analyze and investigate new technologies to enhance information systems and optimize business processes, as well as delivering niche IT projects and developing a big data strategy utilizing R programming and Microsoft Azure. Jean has successfully implemented the scrum methodology to improve user-developed systems and has transitioned from business to IT roles, contributing to the development of digital document management solutions and complex functionality within Microsoft Dynamics CRM. Prior experience includes serving as a systems and business process analyst at SSQ Financial Group, with a focus on enhancing disability case management processes through technology. Jean holds a Bachelor's degree in Business Administration from Université de Sherbrooke.