Puneet Sahoo

Puneet Sahoo is a seasoned Senior Technical Program Manager at Avalara, with a strong background in driving the successful implementation of AI-based solutions and program management across various sectors. At Haptik, Puneet led the international implementation team, delivering over 40 virtual assistants to Fortune 100 and 500 clients while enhancing e-commerce conversion rates and automating customer queries using generative AI. Previous experience includes managing AI-based digital agent platforms at Accenture, contributing to significant operational cost reductions, and implementing Oracle's enterprise payment product as a Senior Consultant. Educational qualifications include an MBA from SP Jain Institute of Management & Research and a B.Tech in Computer Science from the National Institute of Technology Rourkela.