Vivek Upadhya

Vivek Upadhya is a Sr. Service Desk Analyst at AVASO Technology Solutions since January 2022, with responsibilities that include planning and executing scheduled maintenance upgrades and facilitating strong communication among global clients, field engineers, and other stakeholders. Prior to this role, Vivek served as a Customer Service Associate at Teleperformance from October 2020 to January 2022, where the primary focus was on understanding customer issues and providing effective troubleshooting solutions. Vivek holds a Bachelor of Technology degree in Computer Science from DAV University, Jalandhar, earned between 2015 and 2019.