Jonathan Jensen

Jonathan Jensen has had a diverse range of roles throughout their work experience. Jonathan started their career in 1994 at Specialized Communications Inc. as a Senior Consultant, where they gained experience in sales, marketing, proposal writing, project and relationship management, and training. In 1998, they incorporated their own company, Jensen Information Technologies, where they served as President and gained real-world experience in all aspects of business management. In 2000, they co-founded iCompass Technologies and assumed the role of President and Director of Marketing and Sales, focusing on business development, client relationships, and marketing. Jonathan then joined MediaLogic in 2002 as a Business Development Leader, leading consulting assignments, direct marketing campaigns, and building client relationships. In 2004, they joined Convergys as a Senior Manager, Account Management, responsible for managing customer service contact center work for a financial services client. Jonathan also served as a Senior Manager, Client Services, managing client relationships and financial delivery for multiple contractual engagements. In 2014, they became the Program Management Leader at Convergys, leading program management and operations for premier financial services clients. Jonathan provided support services across a global network of sites. Lastly, in 2018, they joined Avetta as the Director of Customer Support, leading support operations, and later assumed the role of Senior Director, Global Supplier Success and, more recently, Senior Director, Support Operations. In these roles, they focused on providing efficient and effective operations and service delivery, identifying opportunities for efficiency and scalability, and managing various support functions.

Jonathan Jensen is currently an MBA student at York St. John University. Jonathan previously attended Capilano University, where they studied psychology.