Tamara Makaryan

Tamara Makaryan has a diverse work experience in various roles. Tamara started their career as a Customer Service Manager at ONE WAY TOUR from May 2019 to November 2019. In this role, they focused on maintaining high customer satisfaction ratings and handling customer inquiries and issues.

After that, they transitioned to the role of an Incoming Tour Manager at ONE WAY TOUR from November 2019 to April 2022. Tamara'sresponsibilities included B2B and B2C sales, market research, managing travel arrangements, responding to customer questions and problems, and promoting travel packages.

Tamara then joined Azarian Growth Agency in May 2022 as an Outreach Specialist, where they worked on outreach and communication activities.

Currently, Tamara Makaryan is working at décript as an IT Project Manager. Tamara'sresponsibilities include strategic planning, synchronizing project-related reports, managing multiple teams, coordinating with project teams, conducting quality checks, evaluating project progressions, and suggesting improvements.

Overall, Tamara Makaryan has demonstrated their skills in customer service, tour management, outreach, and project management throughout their career.

Tamara Makaryan began their education journey in 2015 at Yerevan State College of Humanities, where they pursued an Associate's degree in Translation & Tourism/Service Management. Tamara completed their studies with honors in 2019. Following this, they enrolled at Yerevan State University in 2019 and is expected to receive their Bachelor's degree in Service Management in 2023.

In addition to their formal education, Tamara has also obtained several certifications. In May 2022, they completed a certification in IT Project Management at the Armenian Code Academy. Tamara also acquired a certification in SEO from Semrush in the same month and year. Prior to these, in February 2022, they obtained a certification in Project Management from the IAB International Academy of Business.