Victor Rebelo Dias is a seasoned professional in training and customer experience, currently serving as the Training & Customer Experience Coordinator at B2X Care Solutions since February 2018. Previous roles include Analyst of Training at Kelly Services, where responsibilities involved technical training for Samsung, and various positions in support and web design at companies such as Sitel, Grupo IPub, and Quimesp. Victor has a solid background in technical support, report analysis, and user assistance, complemented by academic credentials including a Postgraduate degree in Strategic Business Management from Universidade Presbiteriana Mackenzie and a degree in Information Systems from Centro Universitário Eniac.