Ivaylo Yordanov

Ivaylo Yordanov is an experienced professional in the fields of technology operations, e-commerce, and customer engagement, currently serving as a Senior Manager in Techops, Martech, and E-commerce at Bacardi since August 2022. Prior to this role, Ivaylo held various positions at Marks and Spencer between July 2015 and August 2022, including Senior Service Manager for Ecommerce and Customer Engagement, and Ecommerce Service and Operations Manager. Ivaylo's career began at Isobar, where responsibilities included Partner Manager and Operations & Services Manager from April 2008 to July 2015. Additionally, Ivaylo worked as a Project Manager at Aplus.net and as a Customer Care Specialist in earlier positions. Educational qualifications include a Diploma in Global Business from Saïd Business School, University of Oxford, and dual Master's degrees in Industrial Engineering and MBA from Technical University Sofia.