Yiheyis G. has varied work experience in the technical support field. They started their career as an IT Support Consultant, working as a freelancer from 2012 to 2017. Following that, they worked as a Technical Support Representative at Pathfinders from 2017 to 2019. They then moved on to SICOM Systems, Inc., where they worked as a Technical Support Analyst from 2018 to 2019, resolving software, MYSQL, and network-related issues. In 2019, Yiheyis joined Xenial - Cloud Based Hospitality Management Platform as a Technical Support Specialist, where they resolved escalated software upgrade issues and escalated software bugs to the QA team. Currently, Yiheyis is working at Badger Meter as a Technical Support Specialist, starting in 2023.
Yiheyis G. obtained an Associate of Science (A.S.) degree in Computer Science from the Pennsylvania Institute of Technology, where they studied from 2015 to 2017. Prior to that, they pursued a Bachelor of Science (BSc) in Physics at Addis Ababa University, although the duration of this education experience is not specified.
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