Trinity Greenfield

Chief Experience Officer at Baker Communications, Inc.

Trinity Greenfield is an experienced professional with a diverse range of roles and responsibilities. Trinity currently serves as the Chief Experience Officer at Baker Communications, Inc., leading a team of highly experienced learning professionals to provide innovative learning solutions and support customers in navigating their organizational challenges. Prior to this, they held the position of VP of Learning and Customer Development at the same company, where they focused on improving the lives of employees through experimental and meaningful training. Trinity also has experience as the Senior Director of Customer Experience at Baker Communications and as the Senior Sales Training Program Manager, Vice President at U.S. Bank. Additionally, they worked at Capital One as the Senior Manager of Retail Sales Process, playing a key role in directing national sales initiatives and digital sales performance. Earlier in their career, Trinity held the position of AVP of Regional Branches at WSECU, where they successfully managed multiple branches and implemented efficiency practices. Trinity also served Household Finance as an Account Executive, excelling in branch mortgage loan performance and quality assurance. Trinity's extensive experience began at U.S. Bank, where they held the roles of Foreign Currency Supervisor and Customer Service Manager, responsible for hiring and managing teams, providing training to branch managers, and developing efficiency processes. Overall, Trinity Greenfield's work experience showcases their expertise in leadership, customer experience, learning and training, sales, and process improvement.

Trinity Greenfield attended the University of Washington from 1989 to 1993, although no specific degree or field of study information is provided. Additionally, in March 2021, Trinity obtained a certification in Security Tips from LinkedIn.

Links

Previous companies

U.S. Bank logo
Capital One logo

Timeline

  • Chief Experience Officer

    January, 2023 - present

  • VP Of Learning And Customer Development

    January, 2019

  • Senior Director Of Customer Experience

    August, 2016