Baker Communications, Inc.
Trinity Greenfield is an experienced professional with a diverse range of roles and responsibilities. Trinity currently serves as the Chief Experience Officer at Baker Communications, Inc., leading a team of highly experienced learning professionals to provide innovative learning solutions and support customers in navigating their organizational challenges. Prior to this, they held the position of VP of Learning and Customer Development at the same company, where they focused on improving the lives of employees through experimental and meaningful training. Trinity also has experience as the Senior Director of Customer Experience at Baker Communications and as the Senior Sales Training Program Manager, Vice President at U.S. Bank. Additionally, they worked at Capital One as the Senior Manager of Retail Sales Process, playing a key role in directing national sales initiatives and digital sales performance. Earlier in their career, Trinity held the position of AVP of Regional Branches at WSECU, where they successfully managed multiple branches and implemented efficiency practices. Trinity also served Household Finance as an Account Executive, excelling in branch mortgage loan performance and quality assurance. Trinity's extensive experience began at U.S. Bank, where they held the roles of Foreign Currency Supervisor and Customer Service Manager, responsible for hiring and managing teams, providing training to branch managers, and developing efficiency processes. Overall, Trinity Greenfield's work experience showcases their expertise in leadership, customer experience, learning and training, sales, and process improvement.
Trinity Greenfield attended the University of Washington from 1989 to 1993, although no specific degree or field of study information is provided. Additionally, in March 2021, Trinity obtained a certification in Security Tips from LinkedIn.
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Baker Communications, Inc.
Baker Communications uses data science to help its customers build world-class sales teams. Just like a doctor uses diagnostic tools to identify illnesses, BCI (Baker Communications Inc) uses sales-specific diagnostic tools to identify sales team members’ strengths and weaknesses. Baker Communications then provides individualized training and coaching solutions for each team member. As one of America’s most established sales transformation companies, Baker Communications has helped over 1.5 million professionals reach maximum performance since 1979. Globally recognized companies and government agencies, including Amazon, SAP, and Ingersoll Rand depend on BCI to equip their employees with skills to increase market share and produce immediate results. BCI uses a data-driven sales enablement methodology to create and deliver individualized training and coaching solutions that produce measurable results and significantly reduce the time to competency for sales teams. Baker Communications' solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific. BCI offers a full range of options for learners. These options include our proprietary and custom virtual workshops, as well as a full line of technology that provides advanced insights into each seller, a Sales Mastery online video library, voice and ambient computing learning technologies, and other new learning reinforcement applications under development.