Juliana Kassouha is a seasoned professional with extensive experience in the banking sector, currently serving as a Senior Personal Banker at Bank Audi since October 2005. Juliana excels in conducting thorough analyses of bank policies and processes to identify areas for improvement, and in developing actionable plans in collaboration with management. Prior to this role, Juliana worked as a teacher at Ecole de la Mission Exemplaire from 2000 to 2005, where skills in student performance assessment and subject mastery development were honed. Juliana holds a Master of Business Administration (MBA) in Banking and Financial Support Services and a Bachelor's degree in Banking & Finance, both from Saint Joseph University of Beirut, complemented by a High School Diploma from Armenian Orthodox High School.