Lora Monfared serves as Managing Director and Head of Consumer Card Products at Bank of America since October 2024. Prior to this role, Lora accumulated extensive experience at Citi, where notable positions included Managing Director and Head of Marketing for Citi Retail Services, Managing Director and Head of Business Development for the American Airlines co-brand relationship, and Managing Director for Citi Proprietary Rewards Products. Lora's responsibilities encompassed developing marketing strategies, managing product portfolios, and enhancing customer experiences to drive sales and retention across various credit card offerings. Earlier in career, Lora held positions in marketing at Royal Bank of Canada and Bull & Bear Securities, Inc., and worked as an Associate Consultant at Hanigan Consulting Group, LLC. Lora Monfared holds a Bachelor’s degree in Psychology from Tufts University.
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