Rory Carty has extensive experience in customer strategy and segments, having worked in various roles at companies like Bank of Ireland, BMW Group Financial Services Australia, and ANZ. With a background in telecommunications engineering and a MBA in Business, Rory has demonstrated expertise in developing and leading customer segment strategies, enhancing customer experience, and driving profitability for high-value customer bases. Additionally, Rory has managed workforce planning functions and branch operations, showcasing a well-rounded skill set in the field of customer experience and strategy.
December, 2021 - present
January, 2021
June, 2017