Dia Vielma

Dia Vielma is a seasoned professional with extensive experience in customer service and financial management, currently serving as Home Finance Manager at Bank of Melbourne since May 2021. Dia's diverse roles at Bank of Melbourne have included Senior Customer Service Specialist and Customer Service Advisor, focusing on assisting customers with their financial goals and technology education. Additionally, Dia has substantial experience at Crown Resorts, where roles included VIP Service Executive and VIP Services and Operations Manager, demonstrating excellent communication skills and a commitment to high-end customer service. Previous positions include Remediation Agent at Concentrix, Data Entry Clerk at Victoria Division, and Tax Consultant at SENIAT, complemented by a Business Certificate, a Bachelor in Accounting, and a Bachelor in Taxes from respected institutions.