Fay Lam

Fay Lam has a diverse work experience spanning multiple industries. Fay currently works at Bazaarvoice as a Principal, Client Success Manager for the Retail sector. Before joining Bazaarvoice, they held the position of Lead, Client Success Manager at the same company.

Prior to their role at Bazaarvoice, Fay worked at SEPHORA in various roles. Fay was the Regional E-Commerce Special Projects Senior Manager from March 2020 to May 2021. From January 2019 to December 2020, they served as the Regional Head of Digital Operations. Before that, they were the Regional Digital Catalogue Manager from August 2017 to December 2018.

Fay also worked at MAEKAN as a Creative Projects Manager for a brief period in 2017 and at THAKOON as a Production Manager in the Creative Studio (E-Commerce) from April 2016 to April 2017.

Fay'searlier work experience includes roles at YOOX NET-A-PORTER GROUP, where they were an E-Commerce Site Planner for the Asia Pacific region from December 2013 to December 2015, and a Retail Coordinator for Women's RTW from March 2013 to November 2013. Fay also worked at HYPEBEAST as an Assistant E-Commerce Operations Manager from October 2011 to September 2012.

Fay started their career at Four Seasons Hotels and Resorts as a Reservations Agent from May 2010 to October 2011. Fay also worked at Mirvac as a Central Reservations Services Sales Associate from August 2008 to October 2011.

Overall, Fay's work experience showcases their expertise in client success management, digital operations, e-commerce, and project management across various industries.

Fay Lam's education history includes attending Southern Cross University, although specific start and end years are not mentioned. No degree or field of study is provided for this education institution. Additionally, Fay has obtained several certifications in different areas. In May 2019, Fay completed the PRINCE2® Foundation and Practitioner Certification Training offered by AXELOS Global Best Practice. In January 2019, Fay acquired the Certified Scrum Product Owner certification through the Scrum Alliance. Earlier, in April 2017, Fay completed the TRX Functional Training Course provided by TRX Training.