Willie Beasley

Willie Beasley has extensive experience in the travel and customer service industry, currently serving as Director of Strategy and Consulting at BCD Travel since May 2006. Previous roles at BCD Travel include Sr. Manager of Strategy and Consulting, Manager of Workforce Management, Manager of Contact Center Solutions, Contact Center Trainer, and Team Lead in Operations, where Willie developed call center strategies and provided training to new employees. Prior experience includes working as a Travel Agent at Travelocity and as a Flight Attendant for Southwest Airlines. Willie holds a B.A.A.S in Applied Technology and Performance Improvement and an MBA in Global Management, both complemented by an Associate's degree and a high school diploma.