Rachel Desrosiers

Customer Experience (cx) Manager at BCLC

Rachel Desrosiers is an experienced professional who has held various roles in project management, vendor management, customer experience, and user experience. Currently working at BCLC as a CX Manager, Rachel plays a crucial role in enhancing player experience by collaborating with stakeholders. With a background in computer science and project management, Rachel is highly skilled in leading project teams and implementing innovative solutions. Rachel's dedication to improving customer experience and driving operational evolution makes their a valuable asset in any organization.

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Timeline

  • Customer Experience (cx) Manager

    November, 2021 - present

  • UX Operations Lead

    April, 2019

  • Senior UX Web Producer

    November, 2004