HR & Business Operations Manager

Job Title:

HR & Administrative Operations Manager

Department/Team:

HR / Finance

Reports To:

SVP of Finance

Why You’ll Love This Job:

• You’ll have a chance to join an established and respected agency in the experiential and partnership marketing space known for our culture of fun, collaboration, inclusion and “get it done” approach, while delivery impactful programs for clients across the sports and entertainment landscape.

• You’ll play a key role in contributing to all culture and employee relations initiatives to ensure continued employee satisfaction and success within the organization.

• You’ll partner with the leadership team to develop and deliver the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, retention, and succession planning.

• You will get to think big picture around trends and best practices to ensure BeCore is utilizing HR, IT and Administrative systems and processes that provide streamlined efficiencies and maximum effectiveness.

What You’ll Do:

Employee Relations:

• Collaborate with the leadership team on Culture and Team Building, managing existing initiatives and continuing to keep a pulse on latest trends and best practices within the industry.

• Manage related budgets and facilitate company event plans, employee recognitions/awards, client and employee gifts, etc.

• Lead with an open-door policy, providing a safe space employees can go for questions, concerns, and guidance.

• Collaborate with managers to promote the professional growth of their direct reports, facilitating training, mentorship and development, while ensuring employees have the tools and resources to reach their full potential.

Human Resources:

• Work with the leadership team on recruiting and onboarding of new hires and freelancers.
• Post and manage open FTE position recruiting.
• Prepare and present FTE offer letters.
• Manage all aspects of new hire setup.
• Facilitate new hire orientation and training sessions.
• Manage all aspect of offboarding termed employees.
• Facilitate and manage all freelance contractor requests.
• Prepare and present freelance contracts.
• Manage all aspects of freelance contractor setup.
• Manage all employee benefits for health insurance, AFLAC, and 401k.
• New hire enrollment, eligibility enrollment and annual open enrollment.
• 401k required tracking and reporting.
• Manage and track all mandatory training ensuring all employees have completed as required by policy.
• Continuous monitoring and updating of employee handbook in collaboration with our HR consultant firm ensuring all new laws and mandatory changes are up to date.
• Collaborate with leadership team on employee performance review process.
• Communicate, facilitate and manage performance management process ensuring reviews are completed timely and professionally.

Payroll:

• Manage all aspects of payroll, including:
• Weekly payroll processing and submission.
• 401k and benefit contributions.
• Employee deductions and reimbursements.
• Applications and renewals for state tax numbers.
• Process and distribution of W2’s.
• Ensure compliance with all state and local labor laws and regulations.
• Ensure all filings are accurate and completed timely.

Information Technology:

• Collaborate with the leadership team and our outside IT support company to ensure all IT related needs are met and in compliance with company policies.
• Request credentials and ensure all requested access is in place for new hires and freelance contractors.
• Facilitate ordering, set up and delivery of all computer equipment for new hires.
• Facilitate return of all company assets upon employee termination.
• Manage and track all company technology assets.
• Monitor employee distribution lists to ensure they are up to date and accurate.
• Assist employees in facilitating IT related issues.
• Manage all domains and IP owned by BeCore.
• Manage Data Security Policies and Procedures ensuring they are up to date and we are in compliance.
• Collaborate with leadership team (primarily VP, Production and SVP, Finance) for management of collaborative document tool Notion and integration across the organization.

Business Operations:

• Manage various service provider relationships and coordinate their integration into the functional areas of the agency, including Production, Client Services and Finance. Includes FedEx, UPS, Airgroup, US Drug Test Centers, National and Enterprise Rentals, Penske Trucks and any others that may be added as needed/requested by the functional area teams.

• Manage all Company insurance communications, annual renewals, compliance with client contractual obligations and vendor/project requirements.

You Will Be Successful When:

• You’ve become a trusted resource for our employees and the leadership team.

• You’ve developed relationships at all levels within our organization helping cultivate employee satisfaction.

• You’ve helped to maintain a “best in class” culture where employees continue to feel safe and empowered.

• You’ve proactively identified and implemented processes and platforms that ensure overall compliance and improved efficiencies for the organization across employee relations, human resources, payroll, information technology, and business operations.

What We’re Looking for In You:

• 5-7 years of Human Resource and Payroll experience.
• Strong understanding of state and local labor laws and regulations.
• The ability to quickly assimilate to a variety of IT/SaaS solutions.
• Effective interpersonal, verbal, and written communicator.
• Strong leadership skills and managerial experience with a passion for mentorship and training.
• A high level of organization with extreme attention to detail.
• The ability to multi-task, manage priorities, and meet deadlines in a fast-paced work environment.
• A solution-oriented, positive attitude with the ability to solve problems intuitively and creatively for a variety of challenges.
• A hands-on manager who isn't afraid to roll up their sleeves and get the job done.
• The ability to bring positive energy to a vibrant culture.
• Proficient in both Microsoft 365 Office and Google Suite.
• Knowledge of Deltek Workbook and Quickbooks a plus.
• Knowledge of Bamboo HR a plus