Sergio Garibi Harper

Sergio Garibi Harper has extensive experience in various roles within the customer service and contact center industry. Sergio began their career at La Tavolata, where they worked as a Manager from July 2007 to August 2008. Sergio then joined Sartori as a Customer Care representative from September 2008 to May 2009. After that, Sergio worked at Teleperformance, where they served as a Trainer and later as a Training Manager. During their time at Teleperformance, they achieved impressive sales results and led a training team for a major cable industry partner. In 2013, Sergio joined Beliveo Corporation, where they held several positions, including Training & QA Manager, Operations Manager, Business Intelligence Manager/Partner Management, Business Manager, Training & Quality Sr. Manager, and Training, Quality & Control Sr Manager. In these roles, Sergio was responsible for managing teams, creating and implementing training and quality assurance processes, developing business strategies, and leading client relationships. Sergio'smost recent position at Beliveo Corporation is as the Director of Client Strategy. Sergio is skilled in data analysis, process improvement, and creating innovative solutions to drive efficiency and quality in operations.

Sergio Garibi Harper obtained a Bachelor's degree in Industrial Engineering from Universidad del Valle de México between 2020 and 2022. Sergio also holds a Lean Six Sigma Green Belt certification from Lean Six Sigma International, obtained in 2020.