Kaylen Rhodes

Kaylen Rhodes is a Customer Service Specialist at Bell Bank, with prior experience as a Medical Office Receptionist in a private practice, where responsibilities included checking patients in, verifying insurance, and managing patient documentation. Kaylen has a strong background in retail, having served as Chief Workshop Manager and Assistant Workshop Manager at Build-A-Bear Workshop, focusing on hiring processes and associate recruitment, as well as ensuring exceptional customer experiences. Additional experience includes roles as a Beneficiary Service Representative at Humana Military, providing support to military families, and as a Broadband Technical Advisor at Charter Communications. Kaylen holds a Bachelor's degree in Design and Visual Communications from Kentucky Wesleyan College.