Rigel A.

Rigel A. has a diverse work experience spanning several industries and roles. In their most recent position as a Workforce Management Lead at Bell Techlogix, Inc., they are responsible for overseeing workforce management activities. Prior to that, Rigel worked as a Workforce Management Supervisor at Renaissance Life and Health Insurance Company of America. In this role, they supervised and managed workforce operations.

Before that, Rigel served as a Business Developer and Operations Manager at Tu Envío Express, where they conducted staff performance reviews, assessed operational strategies, and developed customer interaction systems. They also held a supervisory position as a Supervisor, Assistance Service Center at International Medical Group (IMG).

Earlier in their career, Rigel was an Assistant Operations Manager at MAPFRE ASSISTANCE and an Operations and Account Manager at Proevents, S.A. In their role at Gobernacion del Estado Zulia, they served as a Communications Manager.

Overall, Rigel has demonstrated expertise in workforce management, operations, customer service, and communications throughout their career.

Rigel A. obtained a Master of Business Administration (MBA) with a specialization in International Trade from Universidad Interamericana de Panamá in 2013-2014. Prior to that, they completed a Bachelor of Science in Communication with a focus on Advertising and Public Relations from Universidad Rafael Belloso Chacín in 2007-2011. Rigel also holds various additional certifications, including the I Simulación Internacional de Campañas Electorales y Estrategias Políticas (SICEP) from Universidad Rafael Urdaneta in 2013, assertive communication, teamwork, neuro-linguistic programming, proactivity, self-esteem, and self-awareness from Proymerca in 2011, and modular system of training in culture and quality of service from ARHES in 2007.