Berkshire Hathaway GUARD is a Property & Casualty insurer rated A+ ”Superior” by A.M. Best Company (as of 7/26/23) and ultimately owned by the Berkshire Hathaway group. Our comprehensive product portfolio is designed for consumers of all types and sizes, so we feature many options for customization aimed at meeting the unique needs of each of our customers. Lines of coverage we currently write include: Workers’ Compensation, Businessowner’s (Property/Liability) Policies, Commercial Umbrella/Excess Liability, Commercial Auto, and Professional Liability (with most of these being available in most states), as well as Homeowners/Renters and Personal Umbrella. The company works with a carefully selected network of independent agents and brokers.

NOTICES:
(1) We do not accept claims and will not bind or alter insurance coverage through social media sites. If you are a policyholder and wish to report a new claim, please call 888-NEW-CLMS (888-639-2567). To discuss an existing claim, call 800-673-2465 or e-mail at claims3@guard.com. If you are a policyholder and have a question about or change to an existing policy, please contact your insurance agent or call our Customer Service Unit at 800-673-2465 or e-mail csr@guard.com. To protect the privacy of our customers, we will not respond to posts regarding specific claims or insurance policies through social media sites/Facebook.
(2) BH GUARD’s social media sites are intended for sharing relevant information about the company with the public. While we fully encourage interaction and discussion from interested parties, we ask that you remain respectful and responsible with your comments. Please understand that we reserve the right to remove any posts or comments we deem inappropriate, unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, redundant, or embarrassing to any person or entity. We reserve the right to ban/report users not in line with these guidelines.

Insurance

Berkshire Hathaway GUARD Insurance Companies

Robert N. Darby, Jr.

Elizabeth A. Hartman

Courtney Hill

Cathy Carr

Lisa Thompson

Amber Ng

Tony Thornton

Lyle Hitt

The Claims Management Team at Berkshire Hathaway GUARD Insurance Companies is responsible for overseeing the entire claims process to ensure timely and fair resolution for policyholders. This team handles various types of claims—including commercial, auto, professional liability, and homeowners—by coordinating with adjusters, representatives, and management to assess, investigate, and settle claims efficiently while maintaining high customer service standards. Their ultimate goal is to protect the interests of both the company and its clients by providing support throughout the claims experience.

Claims Management Team

Leadership Team

Underwriting and Risk Assessment Team

Claims Management Team

About

Team members

Other teams at Berkshire Hathaway GUARD Insurance Companies

Leadership Team

Underwriting and Risk Assessment Team