Mia Haywood

Mia Haywood has a diverse work experience spanning various roles and industries. Mia started their career as a Lead Customer Service Representative at Gemini Legal in 2010, where they facilitated procedural evaluations and implemented customer service processes. From 2011 to 2014, Mia worked at CIGNA as a Customer Service Representative, demonstrating strong administrative and customer relations abilities.

In 2014, Mia took on the role of Operations Administrator at Flourish Agenda, Inc., where they collaborated with the Chief Operations and Learning Officer to design and implement operational structures and procedures. Mia then became an Administrative Coordinator, providing executive-level support to the President and CEO.

Also in 2014, Mia founded Effect Admin Services, a virtual administrative service provider for small business owners. Mia'sresponsibilities included customer service, planning, organization, bookkeeping, and social media management.

From 2015 to 2019, Mia worked as a Bookkeeper and Administrative Assistant at Historic Arsenal Park, where they collected rent, handled invoices, and managed resident ledgers. In 2016, they joined Hidden Leaf Foundation as a Finance and Operations Administrator, supporting the Executive Director in managing the foundation's assets and operations.

Mia's most recent role was at BETA Healthcare Group, where they first worked as an Administrative Assistant in Information Technology, handling IT procurement, invoice processing, and updating IT procedures. Mia then became an Administrative Project Assistant and later a Project Manager.

Overall, Mia Haywood's work experience showcases their versatility in administrative roles, project management, customer service, and finance and operations.

Mia Haywood's education history includes attending California State University - East Bay. From 2001 to 2010, they pursued a Bachelor of Science degree in Business Administration at the university. In 2021, Mia briefly enrolled at California State University - East Bay again, this time focused on Project Management.

In addition to their formal education, Mia has obtained several certifications. In June 2021, they completed the "Business Acumen for Project Managers" course offered by LinkedIn. In April 2021, they also completed the "Leading without Formal Authority" course, also from LinkedIn. Furthermore, Mia obtained the "Emotional Wellness Program" certification in September 2021 from iNeverWorry Consulting and Training. Finally, in July 2022, Mia received the Jira Fundamentals Badge certification from Atlassian.