Dawn Thorpe is an experienced professional in customer service and account management, currently serving as the Customer Service Manager at Bibby Distribution since June 2012, where responsibilities include overseeing service delivery for the Milk Division. Prior to this role, Thorpe spent nearly nine years at Selecta, progressing through positions including National Account Manager for existing business, where account profitability and retention were prioritized, and Key Account Manager, focusing on operational service delivery. Earlier experience includes serving as Operations/Service Team Manager, ensuring operational excellence in the North West Area, and a tenure at Marks and Spencer as Service Team Manager from December 1993 to June 2002.
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