John Fisher

Network Support Specialist at Bigleaf Networks

John Fisher has a diverse work experience in the field of network support and technical consulting. John currently works for Bigleaf Networks as a Network Support Specialist, where they assist with installation and deployment of the company's cloud-based SDWAN solution. John is part of a team that solves customer issues related to VoIP, QoS, firewall, circuit, and routing problems.

Prior to their current role, John worked as an Investment Consultant at Fisher Collectibles from 2013 to the present.

From 2013 to 2017, they were employed by Spectrum Enterprise as an Advanced Product Support Specialist. In this position, they provided technical support for advanced networks, troubleshooted and configured various routers and devices, and managed network outages and alerts. John also tracked bandwidth usage and made recommendations for improvement.

Before joining Spectrum Enterprise, John worked for Time Warner Cable from 2001 to 2013. John held various roles including Tier 4 Business Class Network Support Specialist, Enterprise Network Support Specialist/Field Install Tech, and Tier 3 Business Class Network Support Specialist. In these positions, they provided high-level technical support for business class products, managed installation and maintenance tasks, monitored network bandwidth, and resolved network outages.

John's work experience demonstrates their strong technical skills in networking, troubleshooting, and customer support.

John Fisher's education history includes a Bachelor of Science degree in Pre-Law Studies from Lewis & Clark College. John also holds a Bachelor of Science degree in Philosophy from Portland State University. Additionally, they attended Lewis & Clark Law School, although no degree is specified. Furthermore, they have obtained certifications such as A+, Inet+, and Network+ from CompTIA, and Cisco's CCNA certification. It is also mentioned that John Fisher has not obtained the JNCIA certification from Juniper Networks. The specific start and end years for each educational experience are not provided.

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Timeline

  • Network Support Specialist

    July, 2019 - present