Tesh Gill

Tesh Gill has a diverse work experience spanning several companies and roles. Tesh started their career in 2011 as a Front Office Assistant at Nilai Springs Resort Hotel, where they developed strong customer service and problem-solving skills. In 2014, they worked as an Administrative Assistant at the International Medical University, where they honed their multitasking abilities and communication skills.

In 2015, Tesh became a Brand Ambassador for LinkedIn, where they focused on increasing brand awareness and assisting with marketing campaigns. Tesh then joined UberEats in 2016, initially as an Operations Intern at the Partner Support Center and later as a Regional Community Operations Specialist. In this role, they oversaw customer service teams, handled escalated issues, and proposed customer-focused solutions. Tesh also played a key role in building driver-partner support centers.

In 2018, Tesh joined Grab as a Senior Executive Operations, where they were part of the launch team for Grab Food Malaysia. Tesh managed a team and implemented strategies to enhance customer experience, reduce defects, and improve customer satisfaction. Tesh also analyzed user data and provided actionable insights to the Operations and Product teams.

Most recently, Tesh worked at BigPay | Challenge Banking as an Operations Analyst and, later, as a Senior Operations Analyst. Their responsibilities included analyzing operational data, identifying areas for improvement, and ensuring efficient processes.

Throughout their career, Tesh has consistently demonstrated their ability to drive customer satisfaction, improve operational efficiency, and contribute to the growth of the organizations they have worked for.

Tesh Gill completed their education in a chronological manner, starting with their high school education at Sri Dasmesh from 2006 to 2010. Following that, they pursued a Diploma in Business Administration at INTI from 2011 to 2014. Finally, they pursued a Bachelor's Degree in Human Resources Management/Personnel Administration from INTI from 2014 to 2016.

In addition to their formal education, Tesh obtained the General Certificate of Education Ordinary Level from the University of Cambridge in November 2010. Tesh also obtained a Diploma in Business Administration from INTI International University & Colleges, although the specific month and year are not provided.