Customer Support and Application Services

The Customer Support and Application Services team at BirchStreet Systems is dedicated to providing exceptional assistance and support to clients using the procure-to-pay solutions. Their primary focus is to resolve technical issues, enhance application performance, and ensure customer success by facilitating effective communication and delivering tailored solutions across various regions. With a mix of application support specialists, customer success managers, and escalation engineers, the team works collaboratively to optimize user experience and foster long-term client relationships.