Ismail Arif

Ismail Arif is an experienced Technical Support Specialist at Bird since January 2022, focusing on providing elevated customer service to both global and Indonesian clients. Prior to this role, Ismail served as Service Delivery Team Lead and Senior System Engineer at Fujitsu from 2009 to January 2022, achieving numerous accolades for excellent customer support, project delivery, and performance. Ismail's career began as an Information Technology Support Specialist at Bank Internasional Indonesia, providing end-user support across various operating systems. Ismail holds a Bachelor's degree in Computer Science from Universitas Sumatera Utara and a high school diploma in Science from SMU Negeri 4 Pematang Siantar.