Engr Raja Ahmad Ghaffar

Engr Raja Ahmad Ghaffar has a diverse work experience, starting in 2018 as a Takaful Advisor at Pak Qatar Takaful. In 2019, they worked as an Account Manager at Hive Metrics, where they developed account plans and strategies and identified upselling opportunities. Engr Raja also held the position of Account Manager Operations at MTBC for a brief period.

From 2021 to 2023, Engr Raja Ahmad Ghaffar worked at Ginkgo Retail, initially as a Software Support Executive, managing overall support operations and building strong customer relationships. Engr Raja then became a Software Support Lead, overseeing a team of support analysts and ensuring timely issue resolutions. Additionally, they worked as a Project Manager, creating comprehensive project plans and leading Shopify and ERP integration efforts.

In 2023, Engr Raja Ahmad Ghaffar joined Black & Black as a Project Manager. Engr Raja'sresponsibilities include project planning and coordination, resource allocation, and Shopify and ERP integration to establish seamless data exchange.

Overall, Engr Raja Ahmad Ghaffar has gained expertise in project management, software support, customer service, account management, and integration processes throughout their career.

Engr Raja Ahmad Ghaffar completed their undergraduate education from COMSATS University Islamabad, where they obtained a degree in Electrical Engineering with a focus on Electrical and Computer Engineering from 2014 to 2018. Afterward, they pursued further studies and earned a Master's degree in Electrical Engineering from Capital University of Science and Technology between 2019 and 2021.

Prior to their university education, Engr Raja Ahmad Ghaffar attended Bahria College Islamabad and completed their Fsc (Pre-Engineering) degree from 2012 to 2014.

In addition to their academic qualifications, Engr Raja Ahmad Ghaffar also obtained a certification in "Setting up ITSM Projects in Jira Service Management" from Ginkgo Business Solutions in June 2022.