Judy Schumacher is an experienced professional in customer service and educational roles, currently serving as a Customer Service Operations Associate at Black Diamond Group Inc. since April 2023, where responsibilities include managing wholesale and eCommerce customer service for Carhartt and Black Diamond Boots. Concurrently, Judy works as a Concierge at Maplewood Senior Living, providing essential services to residents and families in a high-end facility. Previous roles include serving as a Member Success Coordinator at the Open Geospatial Consortium, enhancing member services, and a Test Proctor for UExams. Judy has a solid foundation in library science, having held librarian positions at Arlington Public Schools and Cambridge Public Schools, along with experience in sales and business development at Cyrk. Judy co-founded the Arlington Family Connection to support new parents and has a Bachelor's degree in Business Administration and Management from Northeastern University.
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