Bricklin Bernard Williams

Bricklin Bernard Williams is an accomplished Customer Success Manager with extensive experience in client management and software adoption across various organizations. Currently serving as a Principal Customer Success Manager at Blackbaud since August 2019, Bricklin has successfully managed numerous Enterprise CRM/CMS customers, focusing on driving client satisfaction and revenue growth. Prior roles include Senior Client Success Manager at Digital Shadows, Senior Customer Success Manager at Blackbaud, and Senior Campus Consultant at OrgSync, Inc., where significant sales achievements were recorded. Additional experience includes a fundraising specialist position with the American Diabetes Association and roles in volunteer coordination and educational consulting. Bricklin holds a B.A. in Broadcast Journalism and Marketing from Texas Tech University.