Vivien Ekwuluo

Vivien Ekwuluo is a Customer Success Analyst at Ehileha Product Services since January 2024 and a Freelance Member of the Customer Success Collective, which focuses on promoting customer success as a key driver of business growth. Vivien has extensive experience in customer experience roles, serving as Customer Experience Lead and Specialist at Blackcopper since September 2020. Previous roles include Customer Experience Trainer & Representative and Customer Service Agent at Migo, and Customer Service Associate at Fidelity Bank PLC. Earlier experience also includes Retail Operations Manager at Sallyzayyad Nigeria Limited and Executive Secretary for Anambra State Government. Vivien holds a Product Management certification from Treford and a Bachelor of Arts in English Language and Literature from Abia State University.