Charmaine Vallance - Poole

Charmaine Vallance - Poole has over two decades of experience in customer service and customer experience roles, working for various companies such as Blinds 2go, Coverings Ltd, UK Flooring Direct, Holland & Barrett International, Neopost, SJD Accountancy, Paragon Fleet Solutions, Unipart, and Karcher Uk Ltd. In their current role as Director of Customer Experience at Blinds 2go, Charmaine focuses on mapping out the customer journey to enhance business growth, covering all aspects of customer interactions. Throughout their career, Charmaine has consistently driven improvement programs and strategies to enhance customer satisfaction and experience.