Carmen Horta

Carmen Horta is an experienced retail professional with a strong background in business management and customer experience. Currently serving as a Business Manager and previously as a Customer Experience Manager at Bloomingdale's since September 2017, Carmen has cultivated significant expertise in enhancing customer satisfaction and operational efficiency. Prior experience includes serving as an Assistant Manager at Victoria's Secret from April 2013 to September 2017. Carmen holds a Bachelor of Arts in International Business and a Bachelor's degree in International Business from UC San Diego, as well as an Associate's degree in Communication and Media Studies from Southwestern Community College District.