Adam Jon

IT Helpdesk Support II at Bloomreach

Adam Jon has a diverse work experience in the IT industry. Adam currently works as an IT HelpDesk Support II at Bloomreach, starting in February 2023. Prior to that, they worked at Lenovo as a Premier Support Technical Specialist from September 2021 to January 2023. Before joining Lenovo, Adam worked at Amazon as an IT Support Associate II from May 2019 to September 2021, where they provided software and hardware support and prepared documentation. Earlier in their career, Adam worked at Accace as a Junior System Administrator for a brief period in 2017. Adam also gained experience as a Service Technician/System Technician at Datalan from September 2012 to January 2017, where they provided customer support and installed hardware and software components. Adam's career began as an IT Support Technician at Ekonomická univerzita v Bratislave from April 2011 to August 2012, where they provided software and hardware support, installed components, and offered phone and on-site support.

Adam Jon completed their education history as follows:

In 2017, they attended Cass Training International College to study English Language.

From 2018 to 2019, they pursued a Diploma of Information Technology at Strathfield College Sydney Australia.

Additionally, Adam Jon obtained several certifications, including Microsoft Azure: Active Directory from LinkedIn in July 2021, Learning Cloud Computing: Core Concepts from LinkedIn in May 2020, IT Service Desk: Customer Service Fundamentals from LinkedIn in November 2019, IT Service Desk: Monitoring and Metrics Fundamentals from LinkedIn in November 2019, Windows 10: Manage and Maintain Windows 10 from LinkedIn in November 2019, Windows as a Service: Planning Deployment from LinkedIn in November 2019, and CompTia A+ 220-801 a 220-802 from ALEF Distribution SK in May 2014.

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Previous companies

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Accace logo
Datalan logo
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Timeline

  • IT Helpdesk Support II

    February, 2023 - present