Maggie W. is a seasoned professional in customer success management with extensive experience across prominent companies. Currently serving as Lead Customer Success Manager for Canada at BMC Software since May 2023, Maggie previously held various managerial roles at Hootsuite from November 2016 to November 2022, including Manager of Customer Success for Commercial clients and Senior Enterprise Customer Success Manager. Past positions include Customer Success Manager at Sysomos, where a full life cycle management of strategic enterprise accounts was executed, and IT and Project Management Office Administrator at BrandActive. Educational credentials include a BA in Geography from Brock University, project management training from Toronto Metropolitan University, and business communications studies from the University of Toronto.
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