Dirk Vanderstraeten

Dirk Vanderstraeten has extensive experience within the BMW Group Belux, having held various positions since December 2003, including Aftersales Operations Expert and Team Leader in the Warranty, Technical Campaigns, and Homologation department, where Dirk implemented new tools to enhance business operations and monitored customer satisfaction. Previous roles at BMW Brussels and Mercedes-Benz Belgium encompass responsibilities as a Service Advisor, Technical Trainer, and Technician, demonstrating a well-rounded background in automotive service and training. Dirk's educational qualifications include a Bachelor in Automotive Engineering Technology from Katholieke Hogeschool Zuid-West-Vlaanderen, an Advanced Automotive Management degree from Ichec Brussels Management School, and multiple certifications from BMW, including Field Force Certification and BMWi High Voltage Unit Certification.