Cheryl Reid

Team Lead, Client Success at Bonterra

Cheryl Reid has a strong background in client success and management roles. Currently, they are working as a Team Lead, Client Success at Bonterra, where they manage relationships with social good organizations and supports a team of Client Success Managers. Prior to that, Cheryl worked as a Client Success Manager at Social Solutions, where they developed and maintained partnerships with client agencies in the human health and social services sectors. Cheryl also has experience at TELUS Health and MD Physician Services, where they held various managerial roles in client service management, sales engineering, and installations & data conversions. Earlier in their career, Cheryl worked as a Manager, Client Services at Practice Solutions Software Inc. and as a Team Lead, Client Services & Support at HealthCare Software Inc. Cheryl has a proven track record of driving successful implementations and exceeding client needs in the software and services industry.

Cheryl Reid holds a BSc (Hons) degree in Physiology from Western University. Additionally, they have obtained certifications in "Developing Executive Presence" from LinkedIn in 2022 and "Indigenous Canada" from Coursera.

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  • Team Lead, Client Success

    November, 2021 - present