Diana May She/Their has extensive work experience in client success and customer management roles. Diana is currently serving as the Director of Client Success at Bonterra, where they oversee the success of clients. Prior to that, they worked as a Customer Success Manager at Beezy, where they provided support and guidance to customers. Diana also held the position of Director of Client Success at Social Solutions, where they focused on helping human services professionals collect and analyze data. Before that, Diana worked at Igloo Software as a Customer Success Director and held various roles such as Customer Community Manager and Strategic Programs Manager. Diana also has experience as a Customer Success Director and Proposal Manager at D2L. Earlier in their career, Diana worked in contract management roles at Baxter Healthcare, KCI Medical Canada Inc, and NCR Canada. Diana has a strong background in developing relationships with clients, ensuring their satisfaction, and maximizing their investment in products and services.
Diana May She/Their has a Master's degree in Contract Management from Villanova University, which they completed in 2012. Diana also holds a Bachelor of Arts degree in French Major from the University of Guelph, which they obtained between 1984 and 1987. Additionally, Diana has obtained certifications in Leading Strategically and Leadership Foundations from LinkedIn.
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