Albina Pantuso

Customer Success & Onboarding Manager EMEA at bookingkit

Albina Pantuso has a diverse work experience spanning from 2006 to 2021. In 2006, they worked as a Sales Agent for REWE Group and completed an Internship in a Legal Department at Anwaltskanzlei Besserer & Diemand. In 2010, they completed an Internship at Ruckh GmbH Elektromotorenbau and in 2013 they worked as an Interpreter and Customer Care at Fiera CERSAIE. In 2014, they held an Internship as an Export-/Import Agent at XPED SRL - INTERNATIONAL TRANSPORTS & CUSTOMS and in 2015 they worked as a Back Office Executive at Brunello Cucinelli GmbH. From 2016 to 2021, they worked at IMA Group as a Customer Success Manager - Spare Parts Dept. and currently works at bookingkit as a Customer Success & Onboarding Manager EMEA and Service and Support Manager, where they are responsible for answering incoming business customer inquiries, working on the internal bookingkit documentation for colleagues and customers, and collaborating across departments.

Albina Pantuso attended Wirtschaftsgymnasium West, Stuttgart from 2007 to 2011. From 2012 to 2015, they attended Scuola di Lingue e Letterature, Traduzione e Interpretazione di Forlì (Bologna) and earned a Bachelor of Arts - BA (Intercultural and Linguistic Mediation). In 2014 and 2015, they also participated in the Erasmus+ program at the University of Galway.

Links

Timeline

  • Customer Success & Onboarding Manager EMEA

    January, 2022 - present

  • Service and Support Manager

    February, 2021

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