Claims Licensing Specialist

Branch Claims

Our Claims team is our member's best friend on their worst day. Our energetic team works to resolve claims as quickly as possible with empathy and a commitment to ensuring compliance throughout Branch's resolution process. We're building a technology-first and data-driven claims experience to enhance client experience while eliminating traditional claims inefficiencies.

As a Claims Licensing Specialist at Branch, you’ll be supporting our claims team to better serve our members. You will be ensuring our claims licensing function runs smoothly, and adheres to all laws and regulations.

Branch is remote native, so this position may be located anywhere in the U.S. (although Ohio is strongly preferred) with occasional travel to Columbus, OH (HQ).

Key Responsibilities

• Assist with the application, renewal and maintenance of adjuster and entity licenses for Branch Claims

• Process licensing paperwork in accordance with company and regulatory guidelines

• Respond to inquiries from state insurance departments and work with staff to resolve application and/or license issues

• Maintain detailed, up-to-date records of all licensing related activities

• Develop and document licensing process and resource materials

• Track, monitor and provide status of license applications to leadership and associates when needed

• Coordinate and ensure timely license application, renewal and continuing education needs for staff, including any educational and testing requirements

• Ensure timely and accurate processing of work assignments

• Research licensing requirements and report findings to relevant parties

Skills Knowledge and Expertise

• High school diploma/GED equivalent or higher and one year of administrative experience

• Proficiency using office equipment

• Proven organizational skills

• Ability to work on multiple projects simultaneously with great efficiency

• High attention to detail with a focus on documentation

• Ability to “Call the Play” with imperfect information

• Comfortable with technology and software (Microsoft Office, Gmail, etc)

• Ability to work independently

• Instinctually identify opportunities and create data-supported solutions.

• Value superior customer service and lead with empathy

Benefits

Why join us at Branch?

We don’t just get our member’s backs. When you’re a Brancher, we’ve got yours, too — starting with benefits that let you live and work to your fullest.

• Above-market salary — Branch is a data-driven company. So we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.

• Pay equity and transparency — Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.

• Remote-first (with perks) — Work from where you’re most comfortable and expense your WFH set up and monthly internet. We’ve also got a Columbus HQ and Chicago hub if you like working in an office.

• Unlimited “YouTime” — We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll even cover up to $1,000 towards your next vacation.

• Employee stock options — You’re not just a worker. All full-time employees are part-owners with your own stock options, so you’re personally invested in the company’s growth.

• Medical, Vision, Dental— Get all the coverage you need for a healthy, happy life. We’ll also contribute $150/month to a Health Savings Account (HSA), administered by Branch.

• 401k and contribution matching — Set yourself up for your future retirement. Branch helps you get there on time with a portion of your contributions matched each month.

About Branch Insurance

It’s time we see the forest through the trees.

At Branch, we think insurance has lost its way. We’re restoring insurance back to its original intent: a force for communal good. We’re getting back to getting each other's back.

Introducing Bundled Home & Auto Insurance powered by community.

At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity employer – All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.