Full-time · Columbus, United States · Remote possible
Branch Claims
Our Claims team is our member's best friend on their worst day. Our energetic team works to resolve claims as quickly as possible with empathy and a commitment to ensuring compliance throughout Branch's resolution process. We're building a technology-first and data-driven claims experience to enhance client experience while eliminating traditional claims inefficiencies.
As a Claims Licensing Specialist at Branch, you’ll be supporting our claims team to better serve our members. You will be ensuring our claims licensing function runs smoothly, and adheres to all laws and regulations.
Branch is remote native, so this position may be located anywhere in the U.S. (although Ohio is strongly preferred) with occasional travel to Columbus, OH (HQ).
Key Responsibilities
Assist with the application, renewal and maintenance of adjuster and entity licenses for Branch Claims
Process licensing paperwork in accordance with company and regulatory guidelines
Respond to inquiries from state insurance departments and work with staff to resolve application and/or license issues
Maintain detailed, up-to-date records of all licensing related activities
Develop and document licensing process and resource materials
Track, monitor and provide status of license applications to leadership and associates when needed
Coordinate and ensure timely license application, renewal and continuing education needs for staff, including any educational and testing requirements
Ensure timely and accurate processing of work assignments
Research licensing requirements and report findings to relevant parties
Skills Knowledge and Expertise
High school diploma/GED equivalent or higher and one year of administrative experience
Proficiency using office equipment
Proven organizational skills
Ability to work on multiple projects simultaneously with great efficiency
High attention to detail with a focus on documentation
Ability to “Call the Play” with imperfect information
Comfortable with technology and software (Microsoft Office, Gmail, etc)
Ability to work independently
Instinctually identify opportunities and create data-supported solutions.
Value superior customer service and lead with empathy
Benefits
Why join us at Branch?
We don’t just get our member’s backs. When you’re a Brancher, we’ve got yours, too — starting with benefits that let you live and work to your fullest.
Above-market salary — Branch is a data-driven company. So we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
Pay equity and transparency — Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
Remote-first (with perks) — Work from where you’re most comfortable and expense your WFH set up and monthly internet. We’ve also got a Columbus HQ and Chicago hub if you like working in an office.
Unlimited “YouTime” — We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll even cover up to $1,000 towards your next vacation.
Employee stock options — You’re not just a worker. All full-time employees are part-owners with your own stock options, so you’re personally invested in the company’s growth.
Medical, Vision, Dental— Get all the coverage you need for a healthy, happy life. We’ll also contribute $150/month to a Health Savings Account (HSA), administered by Branch.
401k and contribution matching — Set yourself up for your future retirement. Branch helps you get there on time with a portion of your contributions matched each month.
About Branch Insurance
It’s time we see the forest through the trees.
At Branch, we think insurance has lost its way. We’re restoring insurance back to its original intent: a force for communal good. We’re getting back to getting each other's back.
Introducing Bundled Home & Auto Insurance powered by community.
At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity employer – All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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