Radoslaw Dutkowski is a seasoned professional with extensive experience in eCommerce, ancillary services, and customer success across the airline and digital consulting sectors. Currently serving as Customer Success Director and Principal Consultant at Branchspace since November 2018, Radoslaw leads consulting projects in eRetail, Merchandising, and UX/UI. Previously, Radoslaw held key positions including Director of Ancillary & Product at flynas, where responsibilities involved designing product growth strategies and optimizing revenue opportunities. Radoslaw's career also includes notable roles as Executive Director of eCommerce and Ancillary Services at LOT Polish Airlines, Manager of Business Solutions and E-Commerce at Gulf Air, and Manager of E-Commerce at Arik Air Ltd. Academic qualifications include a Master of Science in Air Transport Management from City, University of London, and a Master’s in Economics from Prywatna Wyższa Szkoła Biznesu i Administracji w Warszawie.