Luis Garcia

Luis Garcia has a range of work experience in various roles and industries. Luis started their career at Vonage in 2003 as a Technical Support Representative, where they provided customer support and resolved complaints. Luis then moved up to become a Technical Support Supervisor, responsible for managing a team of representatives and ensuring customer satisfaction. Later, they became a Vendor Manager at Vonage, overseeing customer care and technical support programs at vendor sites across different countries.

In 2008, Luis joined Western Wats as a Center Operations Manager, where they managed the daily operations of a call center with over 100 interviewers. Luis organized staffing and implemented incentive schemes to motivate and retain staff.

In 2010, Luis worked as an International Brand Manager at ASI, where they developed brand strategies and managed the expansion efforts for a new imprint targeting the Hispanic market worldwide.

Finally, Luis joined BrickHouse Security in 2011 and held multiple roles. Luis started as a Customer Service and Sales Supervisor, then became a Call Center Manager, and later a NetSuite Administrator. Luis eventually became the Director of Business Operations, with responsibilities in overseeing the overall business operations.

Throughout their work experience, Luis has demonstrated skills in customer service, operations management, and brand development.

From 2000 to 2001, Luis Garcia attended TCI. However, no degree or field of study information was provided during this time period.