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Spencer Carlson

Senior Customer Support Analyst II at Bridgeway Benefit Technologies

Spencer Carlson has extensive work experience in the software industry. Spencer started their career at basys, inc. in 1993 as a Quality Control Specialist, ensuring that the software and documentation met company standards. Spencer then moved on to become a Product Coordinator, overseeing product design, software testing, and new releases. In 2000, they became a Product Manager, where they coordinated product design, directed software testing, and led beta testing. Spencer also provided high-level product support to programmers and system consultants. In 2003, Spencer joined basys, LLC as a Senior Quality Assurance Specialist/Quality Control Specialist. Spencer was responsible for verifying software functionality through test cases and testing methodologies. Spencer was also a key member of large, critical projects, such as ContributionsXG and EmployerXG. From 2011 to 2017, Spencer held the position of Senior Business Analyst at basys, LLC. Spencer elicited and analyzed business requirements, implemented solutions, and trained customers in software use. Spencer also led data conversion efforts and mapping for new customers. Overall, Spencer has a diverse set of skills and experience in software testing, quality assurance, product management, and business analysis.

Spencer Carlson attended Stanford University from 1982 to 1986, where they obtained a Bachelor of Arts degree in Economics. Additionally, they received a certification in Certified Tester, Foundation Level from the AMERICAN SOFTWARE TEST QUALIFICATIONS BOARD, INC. However, no information is provided regarding the specific month and year they obtained this certification.

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