Deanna A.

Application Support Team Lead (remote) at Bright Horizons

DeAnna A. has extensive experience in the customer service and support field. DeAnna began their career as a Contact Center Supervisor at 24-7 Intouch, where they provided front-line direction to customer service representatives and resolved issues regarding products and customer inquiries. DeAnna then moved on to Bright Horizons, where they held roles such as Enterprise Implementation Specialist II and Application Support Team Lead. In these positions, they ensured consistent program development efforts, managed support projects, provided technical guidance and training, and served as a subject matter expert. Throughout their career, DeAnna has demonstrated strong leadership skills, the ability to prioritize and delegate tasks, and a commitment to promoting professional and personal development of team members.

DeAnna A. attended Red Rocks Community College, but no information about the degree, field of study, or years of enrollment is provided.

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Timeline

  • Application Support Team Lead (remote)

    May, 2022 - present

  • Enterprise Implementation Specialist II (remote)

    May, 2017

  • Contact Center Supervisor

    April, 2015

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