Mary Rose Catalo has extensive experience in customer service and client solutions, currently serving as a Client Solutions Implementation Specialist at BrightDrop Virtual Assistants, LLC since June 2021. Prior roles include a Storage Customer Service Representative, a Customer Service Associate at Amazon, and a Reservations Specialist at TaskUs. Mary also worked as a Virtual Assistant at Pro Bond Cleaning Brisbane and as a Senior Operations Representative at Capital One, where responsibilities encompassed processing customer inquiries and payments while adhering to regulatory guidelines. Earlier career positions include a Client Service Representative at JPMorgan Chase & Co. and a Telesales Agent at Convergys. Mary Rose holds an Associate's degree in Computer Science from STI College - Parañaque and a High School diploma from Parañaque National High School.
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