Carolynn Stanford is a seasoned service and product designer with extensive experience in service design and user experience across various industries. Currently a Service Designer at British Gas since August 2023, Carolynn previously contributed as Service Design Lead at Bros&Co and Fierce, focusing on electric vehicle infrastructure and fleet decarbonisation for BP. Additional roles include Senior Service Designer at the Department for Environment, Food and Rural Affairs, Lead Service Designer at John Lewis & Partners, and positions at BOXT Limited, Gumtree.com, JUST EAT, TalkTalk, and Foolproof, where Carolynn has successfully enhanced customer experiences and product offerings through research, design, and implementation strategies.
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