Dayo Babs

Dayo Babs is an experienced professional in customer service and compliance, currently serving as an Insurance Complaint Handler at British Gas since November 2020, where responsibilities include managing inquiries, complaints, and developing solutions for customer issues. Prior to this role, Dayo Babs worked at Lloyds Banking Group as a KYC/CDD specialist, conducting due diligence on high net worth individuals and ensuring proper documentation. Experience also encompasses a position as a Financial Crime Analyst at the Royal Bank of Scotland, focusing on fraud risk management and money laundering investigations. Educational qualifications include a Master's degree in Petroleum and Gas Engineering from the University of Salford and a Bachelor of Engineering in Chemical Engineering from Ladoke Akintola University of Technology.